WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Shipping and delivery

About shipping

Your total shipping cost will always be displayed at checkout together with the total sum of the products you have selected. Your order will be processed, packed, and shipped from our warehouse in Nevada and delivered to your location via UPS.

We currently offer the following UPS delivery option:

  • UPS Ground with Adult Signature – The guaranteed time for delivery is 1-5 days after the shipment has left our warehouse. This is a delivery alternative that includes tracking for all shipments and will require an Adult Signature upon delivery.

We actively work on adding more shipping alternatives for our customers, to ensure that each valued customer can choose an alternative that best suits their needs.

How long will it take for my order to be shipped?

Our warehouse operates Monday-Friday with exceptions of national public holidays. It is our ambition and goal to ship all orders within 24 hours after payment has been received and accepted. However, delays can occur if we are waiting for a product to be re-stocked or if there is order information that needs to be updated by the customer.

Once your shipment has left our warehouse, you will receive a separate email from the UPS containing your tracking number and information on where you can trace your parcel.

But please, do not hesitate to contact our lovely support team at support@prilla.com if you have any questions regarding your order!

Incorrect Shipping Address

It is important be meticulous when providing a shipping address for your order – always double check the information before completing your order! provided This is because if a shipment has left our warehouse with an incorrect address, we cannot guarantee that it will be delivered. No refunds or re-ships will be issued for faulty addresses.

If you do notice a mistake on your address while we are processing your order, please rush to drop us an email at support@prilla.com so that we, hopefully, can alter it before it leaves our warehouse.

Please check our page for states we currently offer shipping to by clicking here.