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Privacy policy

Effective Date: April 15, 2021

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from prilla.com (the “Site”). This Privacy Policy applies only to our Site and to the goods, services and information provided through our Site. It does not apply to any third-party site accessible through any link from our Site or to any third-party site recommended or referenced by our Site.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how we use them please see our Cookie Policy.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, bank wire details and PayPal account), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may use Personal Information to enforce the Terms of Use under which the Site is provided to users and, if necessary, to prevent imminent harm to persons or property. We may also disclose Personal Information to attorneys, collection agencies and law enforcement authorities. We may share Personal Information under provisions of confidentiality in connection with a corporate transaction, like a potential merger or sale of the company.

Protection of Personal Information

We employ data security tools to protect your Personal Information including encryption and authentication tools. All orders made through the Site are secured through our third-party providers. Even with these tools in place and properly functioning, we cannot guarantee the unconditional security of any Personal Information. By using the Site, you acknowledge and agree that we make no such guarantee, and that you use the Site at your own risk.

Sharing your personal information

We share some Personal Information with third parties to help us use your Personal Information, as described above. For example we use Google Analytics to help us understand how our customers use the Site.  We use other third parties for services including age verification, customer reviews, marketing and advertising programs, transactional email services, payment processing, software support and the like. Third party service providers are required to employ reasonable security measures to protect any Personal Information we may provide to them.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You may request the deletion of any of your Personal Information through the email address provided in the Contact Us section below.

Minors

The Site is not intended for individuals under the age of 18. Our Terms of Use expressly bar such individuals from using the Site. We do not knowingly collect, store or use any Personal Information on such individuals.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We may change this Privacy Policy at any time by posting a new version on this page or a successor page. The new version will become effective on the date it is first posted to the Site which will be identified as the new Effective Date of our Privacy Policy. You acknowledge and agree that this form of notice is reasonable and sufficient notice of all changes to the Privacy Policy.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@prilla.com or by mail.